There is hardly a day that goes by here at the store that I do not hear something like, “but it is listed on the internet at (insert silly value here).” The (re)education process now begins.
I ask what site they obtained their information from. Usually the answer is “eBay.” My next question is whether they clicked on the “sold” listings or merely looked at what someone was hoping to get from an uneducated buyer. The only meaningful numbers are those that appear in green as sold items.
The next question entails the condition of their treasure compared to the condition of the piece they referenced with the astronomical price. Normally they have a well circulated and possibly damaged coin that they are comparing to a certified gem sales figure. A little more education on condition helps clarify things—sometimes.
Often I have to remove some similar items from inventory to compare to their coin and tell them how much I sell the items for across the counter. This usually works, but sometimes things just don’t come together.
Once I had a gentleman come in with an 1885 Morgan dollar. He thought it was worth six figures! He had referenced a sale on an 1885 TRADE dollar. I showed him the difference in The Official Red Book to no avail. He still thought his coin was different. I then put 20 other 1885 plain Morgan dollars on the counter offering to sell them to him at much less than $100K! He looked at them and still thought his coin was different and that I was attempting to trick him into selling his coin for a bargain price. Some days you just can’t win.
Other customers have received “valuable” information from someone on the Internet. I ask them if they know who was responding to their questions. Is it a 15-year-old kid, or someone with over 40 years of experience like me I ask? Most have no idea of the qualifications of their online “teacher.” A little knowledge can be a dangerous thing. One has to verify the source of their information to determine how much weight it may carry.
The Internet is a wonderful tool when used correctly. Just like a good numismatic reference or friend.
Have fun surfing and collecting.