Twelve-year-old collector and Baltimore Orioles fan Cole Bank was the first in line to buy a Proof 2014-W Baseball gold coin March 27 at the Whitman Baltimore Expo. The coin shown is representative, but not the coin Cole purchased.
Others reported long waits in the waiting room, and some saw their “Estimated Wait Time” increasing rather than decreasing. Some Mint customers found that as their time finally arrived to be redirected to the Mint catalog, they instead were sent back to the waiting room, where they had to click on the “Enter Waiting Room” button again before they were finally redirected to the catalog.
Jurkowsky said the U.S. Mint’s plans to introduce a completely new Order Management System to replace the current system, which is more than a decade old, is on track for implementation this fall.