Frequently Asked Questions

We may be able to help you more quickly by providing answers to the most frequently asked questions. Review and click the service topics below.

Account Status

Account status provides details about your subscription account, such as your name and mailing address, email address, start and expiration issues, whether your payment has been received, and more. View your account.

If you feel there is an error with the information found on your account status page, you can email us.

Change of Address

You can change your address easily online. Have your magazine label handy for reference when accessing your account.

Change of Email Address

You can quickly and easily change your email address online so you won't miss any subscription notices via email.

Bill / Payments

You can safely and conveniently pay your bill online using your credit card. We accept Visa, Mastercard, American Express and Discover. Checks and money orders may be mailed to:

Coin World
PO Box 926
Sidney, OH 45365

Check your payment status online. If you have already paid your bill, keep in mind that occasionally bills and payments cross in the mail. Please allow up to two weeks for your payment to be processed and applied to your account.

If you purchased your subscription through one of our authorized agents, payment should be made as directed in their billing notices.

Renewals

Renewing your subscription is just a click away. Your renewal order will be added to the end of your current subscription and your mailing label will reflect your new expiration date.

We will contact you well in advance of your subscription expiration date by mail or email so that you will not miss any future issues. If you feel that you have missed renewal notices or have recently moved, be sure to change your address.

You may request to renew your subscription by mailing your order to:

Coin World
P.O. Box 926
Sidney, OH 45365

Renewal orders should be received at least 4 weeks prior to subscription expiration to ensure your magazine will be delivered without an interruption in service.

Temporary Delivery Suspension

If you would like to temporarily stop your subscription for any reason, you can provide online the dates you want your service to be suspended and resumed.

Mailing Preferences

Occasionally, we make our subscriber list available to companies that sell goods and services by mail that we believe would interest our readers. Many of our subscribers enjoy the opportunity to shop for merchandise or to take advantage of special offers and events. If you prefer to be excluded from such mailings, please send your current mailing label to:

Coin World
Mail Preference Service
P.O. Box 926
Sidney, OH 45365

Or log into your account to send us your request online.

Emailing Preferences

Email is the most cost effective and convenient way for us to notify you with important announcements related to your subscription. To add/update your email address or to opt-in or opt-out of these notifications, please click here (you may be prompted to log in your magazine subscriber account if you have not already done so).

From time-to-time Coin World will send out promotions and updates to you. If you would like to control what types of editorial or promotional e-mails we send to you, click here.

Cancellation

You may cancel your subscription online, or write "cancel" on your renewal. Please disregard any renewal notices you may receive after canceling your subscription, and accept any issues already in the mail.

Where can I find Coin World on the Newsstand?

We sell Coin World at most major bookstores.

Magazine frequency & delivery

Coin World’s weekly edition is published 52 times a year. It is mailed on Monday’s, two weeks prior to the issue date, and should be received by the issue date printed on the front cover of each issue. For new subscriptions, your first issue should arrive within 3 to 4 weeks of placing the order.

Coin World’s Special Edition is published 12 times a year. You should normally receive this issue by the first week of every month. For new subscriptions, your first issue should arrive within 4 to 6 weeks of placing the order.

For outside the United States, please allow 6 to 8 weeks for delivery of your first issue.

Magazine Mailed Chart

Back Issues

You may purchase available copies of current and previous issues of Coin World by mailing your order to:

Single Copy Sales
Coin World
P.O. Box 926
Sidney, OH 45365

All requests must be paid at the time of order by check or credit card. Each copy costs US$6.00 ($10.00 Canada and other countries).

Privacy

Coin World does not share subscribers’ names with companies. Many of our subscribers enjoy the opportunity to shop for merchandise or to take advantage of special offers or events, so Coin World will send promotional offers or ads to subscribers from time-to-time.

Please take a minute to read our Privacy Policy.

Online Security

It is quick, easy and safe to place orders and conduct bill payment transactions online. Coin World uses Secure Socket Layer (SSL) technology for all online transactions. SSL encrypts your personal information such as name, address and credit card number in an effort to prevent unauthorized access of this information during the transmission of your online order. You can confirm this by checking that the web address on the page that asks for your credit card information begins with "https:" instead of "http:" Other ways to tell whether a web site uses security software: Your browser displays the icon of a locked padlock or unbroken key at the bottom of the screen or status bar.

Permissions and article reprints

Coin World is fully protected by copyright and nothing that appears in it may be reprinted wholly or in part without permission. For inquiries on reprints, you can contact us in writing at:

Coin World
Editorial Director
PO Box 926
Sidney, OH 45365

Where can I find my Subscription Number?

You can locate your subscriber number in several places.

On your mailing label: Your subscriber number appears in the middle of the line above your name and mailing address. Include all digits, including zeros, when entering your subscriber number.
On you renewal notice: Your account number will also appear on renewal notices.
If you still have trouble finding it, you can call customer service at 1-800-253-4555.
If you cannot find your mailing label: fill out our customer service help form and one of our staff will respond as quickly as possible.

Referring to your subscriber number whenever you contact us will help us to serve you better.

How to Order

Placing your subscription order online at great introductory rates is fast and easy. You can also mail your order to:

Coin World
P.O. Box 926
Sidney, OH 45365

For U.S. and Canadian Subscriptions:
You can place an order by calling our Customer Service Representatives at our toll-free number: 1-800-253-4555. Customer Service Representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time.

For International Subscriptions:
Phone: Please call 937-498-0800. Customer Service Representatives are available Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time.

The Coin World weekly subscription rate is $59.99 (USD) a year for 52 issues. Canadian and International subscribers will be charged an additional $78 and $135, respectively, per year for shipping.

The Coin World’s Special Edition subscription rate is $19.99(USD) a year for 12 monthly issues. Canadian and International subscribers will be charged an additional $15 and $30, respectively, per year for shipping.

FAX: Our FAX lines are always open – 937-498-0807.

Gift Subscriptions

Placing your gift subscription order online at great introductory rates is fast and easy. You can also mail your order to:

Coin World
P.O. Box 926
Sidney, OH 45365

The Coin World weekly subscription rate is $59.99 (USD) a year for 52 issues. Canadian and International subscribers will be charged an additional $78 and $135, respectively, per year for shipping.

Renewal Subscriptions

Renewing your subscription is just a click away. Your renewal order will be added to the end of your current subscription and your mailing label will reflect your new expiration date.

You may request to renew your subscription by mailing your order to:

Coin World
P.O. Box 926
Sidney, OH 45365

Renewal orders should be received at least 4 weeks prior to subscription expiration to ensure your magazine will be delivered without an interruption in service.

Pricing

The basic annual rate for Coin World’s weekly edition is $59.99 (USD) for 52 total weekly issues a year. Canadian and International subscribers will be charged an additional $78 and $135, respectively, per year for shipping.

The basic annual rate for Coin World’s Special Edition is $19.99 (USD) for 12 total monthly issues a year. Canadian and International subscribers will be charged an additional $15 and $30, respectively, per year for shipping.

Subscribe now to take advantage of great savings!

Late or Missed Issues

If you have missed an issue, we may have an incorrect address on file, or we may have received your payment too late. Please click here to send us the correct address, and ask us to verify your address in our file. Or call our Customer Service Representatives at: 1-800-253-4555.

Damaged Issues

If your issue frequently arrives damaged and your mailbox is sufficiently sized, check with the post office to determine that your magazine arrives there in good condition. You can file a complaint with your post office by requesting a postal tracking or Electronic Publication Watch. If this is an isolated event, you can report a damaged issue online. We will extend your subscription to compensate for the damaged issue.

Duplicate Issues

If you are receiving duplicate copies it is possible you have two active accounts. Please locate the account number on each issue mailing label and email us your request, including both account numbers and indicating which one you would like to retain. We will combine both subscriptions into one and extend service accordingly. Your new expiration date will appear on your magazine mailing label.

Continuous Service Guarantee

Our Continuous Service program takes all the hassle out of renewing your magazine subscription. It avoids service interruption by automatically renewing your subscription at the best available rate. The program terms were stated in your original order offer. At least two months before your subscription ends, we'll send you a notification by mail that your subscription is due for renewal. If you choose not to renew, simply write "cancel" on your notice and return it to us: No Questions Asked! Otherwise, your automatic renewal order will be entered and a bill issued. Your payment will guarantee uninterrupted service until the new expiration date of your renewed subscription, which will be printed on your magazine mailing label.

If you received a notice for your continuous service renewal, pay now to continue to enjoy your magazine without interruption.

If you prefer to receive traditional renewal notices instead of being enrolled in our Continuous Service program, you can change your Continuous Service option at any time.

Unable to Access Account Information

It is important that you enter your name and address exactly as they appear on your mailing label. Be sure you have not typed the letter "O" instead of the number "0" (zero) or the letter "L" instead of the number "1" (one).

International subscribers may have difficulty accessing their account this way due to the variety of formats that foreign addresses may be stored in our database. Refer to your magazine mailing label and use your account number (the ten-digit number located on the second line right after the letters CLG) to login. Your account number can also be found on all your renewal notices.

If you are still unable to access your account, you can email us for assistance. We will verify your account number for future reference.

Cannot accept online renewal

You may not be able to renew your subscription online if either:

You are enrolled in our Continuous Service program

Our Continuous Service program is designed to avoid interruption in service by guaranteeing that subscribers do not miss an issue. Prior to the end of your subscription term, a notice is sent to enrolled subscribers informing them that their subscription will be renewed automatically.

Contact the Editor

We love hearing from you! If you have comments or inquiries about our features and editorial content, you can write to the editors at:

Coin World
Editorial Offices
PO Box 926
Sidney, OH 45365

Or email us at cweditor@coinworld.com.

Note: editors cannot help you with your subscription. Visit our subscription customer service center for assistance.

Advertising information

For information on Coin World's print and online advertising opportunities please view our online media kit.

Contact Customer Service

You may call or write to us at:

Coin World
P.O. Box 926
Sidney, OH 45365
800-253-4555

Or email us.

We will do our best to help! Be sure to provide detailed information about your account and problem so that Customer Service can best assist you.

Subscriber Options

Service Options

Other Services